Consumer Protection

Manufacturer Lawsuits are the New Norm

September 14, 2016
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Interested in a specific shingle?  Type in the name of that shingle manufacturer on google followed by the word “lawsuit”.  Chances are you’ll find someone who feels they were wronged, or in some cases just want something for nothing. Many of these lawsuits are from homeowners who are realizing that the cost of a roof…

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Too good to be true? It probably is.

April 13, 2016
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When a homeowner gets a letter from a supply house explaining that they were never paid for the new roof materials that went on from a contractor who gave a great price, homeowners start to panic. Due diligence should have told them that the cheap price was too good to be true.  Rather than listen…

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Nonreputable Contractors Use Mold Scare Tactics

December 20, 2015
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Be careful when a contractor tells you that you have mold and without having the experience or medical background, alerts you to an issue that may not be a problem.  Two or three times a year I visit customers who have had contractors come by and just scare them — and for what reason?  Sometimes…

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Q: How much are gutters by the foot?

August 15, 2015
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Some companies try to shortcut the details of how they’re going to do your gutters by telling you a “per foot” price.  This misleads customers into thinking that a linear foot counts as a gutter foot.  Be wary of companies that offer the “by the foot” pricing. Here’s why: Marketing hype sometimes sucks people into…

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Roof Inspections — You get what you pay for

May 29, 2015
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Yesterday I saw the face of a new homeowner go ashen when I showed her what the price of replacing her roof would be.  She had a home inspection and the inspector didn’t tell inform her of the extent of her roof problems.  As part of his quickie-inspection he recommended in his report that she have a…

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Ridge Cap Shingles Important as the Rest of your Roof Parts

May 13, 2015
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Customers sometimes ask, “why is your quote higher than another contractor”?  The answer is simple — they’re not using the same quality materials or they’re shorting you on underlayments all together. I’ve gone to houses only to see that the roof would fail the inspection of any city inspector if they actually checked to see how…

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Q: How do I know if a company mortars their glass block?

March 12, 2015
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A: This is a common question and in order to get the straight answer from a company you have to ask a few more questions. Here’s why: Many homeowners who do their homework prior to having a company come out for an estimate know that mortar is the best way to put together a window,…

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Buying from a House Flipper? Use Caution

March 4, 2015
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As a professional remodeler I see the good, the bad and the ugly.  Being an educated buyer is your best defense against inheriting someone else’s problem. Common problems that I see regularly are that low quality materials were used on house flipper projects and low quality installation practices were used.  This is not to say…

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Can Gutters be repitched?

September 18, 2014
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I receive at least one call a week from frustrated homeowners, house flippers or investors asking me to re-pitch poorly installed gutters.  Their thought is that it will be a cheap and cost effective way to make improperly installed gutters function well. They are mistaken. Here’s why: Gutters have a piece of flashing that is…

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Gutter Protection Reviews

July 11, 2014
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I’ll start by saying that there is no such thing as a legitimate review of gutter protection done by climate.  I’ve seen many review sites, the best known is Consumer Reports.  Unfortunately in their assessment, they did not control for climate. Here is Wisconsin the main thing that people overlook is quite possibly the most…

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